Our Live Chat function is a new service giving you an alternative way to speak to a Police Officer in real time. If you would like to report a crime online please visit our Online Non-Emergency Report Form.
Please note our Live Chat is available between the hours of 9am to 9pm, seven days a week for general enquiries, advice as well as reporting non-urgent incidents of crimes in Cumbria.
You can access this using the “live chat” button at the bottom of the page.
There may be times, when we are busy, that the option may be temporarily unavailable, if this happens please check the Advice Centre here, for links and guidance which may answer your query. If you cannot find the answer to your query please contact us on our Online Reporting Form or visit Contact Us to find alternative ways to get in touch.
At the end of the live chat you have the option to send yourself a transcript of the chat to your email address.
Remember in an emergency always call 999.
By using our Live Chat you agree to the terms and conditions set out below.
Abusive and nuisance messages will not be tolerated. We kindly ask that you refrain from misusing this facility. If you choose to ignore this message you could face criminal prosecution.
We are unable to assist with anything outside of the Cumbria Constabulary policing area.
All reasonable endeavours are made to ensure information is securely sent and received in accordance with relevant regulations. However, if you are in a public place or using a shared computer, please be mindful of others who could potentially view the content.
Any personal information supplied by means of this website will be processed in accordance with the Data Protection Act 2018. Cumbria Constabulary may hold this information in manual or electronic form. It will be processed in connection with the query you raise and in accordance with Cumbria Constabulary’s broad purpose of preventing and detecting crime; protecting life and property; preserving order; maintaining of law and order and providing relevant assistance to the public.
Cumbria Constabulary are using the IMSupporting web-based Live Chat software. For more information please visit their website www.imsupporting.com.