Public Contact Survey

As part of Cumbria Constabulary’s drive to improve our level of service to the public, we are seeking your help in understanding how people contact the police. Click here to find out more.

Severe Weather Advice

Severe weather (e.g. heat, heavy snow, blizzards, dense fog, gales, flooding and widespread ice) can cause great disruption to daily routines and pose risk to the community, especially vulnerable people as well as the county's infrastructure such as the road and rail networks.

Where to find the latest information on UK weather warnings?

The Met Office issue warnings for rain, snow, wind, fog and ice. These warnings will be given a colour depending on a combination of both the likelihood of the event happening and the impact the conditions may have.

Met Office: UK weather warnings

To report any issues or if you need help for yourself or someone vulnerable please see the following agencies contact details:

  • Electricity North West on 105, but please only call if your query is urgent to help prioritise customers in the most vulnerable circumstances. For more information, please visit www.enwl.co.uk. For further updates on power cuts, you can visit www.enwl.co.uk/powercuts or you can follow Electricity North West on Twitter or Facebook
  • For water supply issues contact United Utilities on 0345 672 3723
  • Contact www.cumbria.police.uk/report-it or call 101 if you have concerns about your own safety and well-being, or the safety and well-being of someone you know. If there is an immediate risk to life call 999.
  • If you wish to report a problem on the county’s roads, please report online via the County Council website -Highways | Cumbria County Council
  • If you are open to Cumbria County Council’s Adult Social Care, have care and support needs and these needs cannot be met due to the power outage ,please contact Adult Social Care on 0300 303 3589
  • Keep up-to-date with the weather at www.metoffice.gov.uk
  • For latest traffic and roads information visit www.cumbria.police.uk/traffic

Flooding advice

The Flood Hub has been designed to be a one stop shop for flood information and resources to support householders, businesses and communities across the North West in becoming more flood resilient.

Floods can sometimes happen without any prior warning, or you may not live in a flood risk area, so you may not be notified by a flood alert or warning before one affects you.

Find out if you are at risk of being flooded
Find out if there are any Flood Warnings in your area

Actions to take before / during / after a flooding incident

  • Remain calm, if you are in danger dial 999 and/or attract attention of people nearby
  • Turn off water, gas and electricity supplies at the first sign of flooding in your property
  • If trapped, remain near a window where you can be seen
  • If the Emergency Services are on the scene, follow their instructions
  • Be prepared, you may need to be evacuated
  • Do not enter flood waters as depth and current can be deceiving. Just 6 inches (15mm) of flood water can knock an adult off their feet. The flood waters may also be contaminated with sewage and there may be hidden dangers
  • Move your family, pets and valuables upstairs or to higher ground if threatened by floods
  • Contact your insurer
  • Do not switch on gas or electricity until it is checked by a professional
  • Do not use food that has been in contact with flood water
  • Do not use petrol or diesel generators indoors to dry out your home. The exhaust gases contain carbon monoxide, which can kill
  • Always wear waterproof gloves when handling soiled items, and always wash your hands if you touch anything soiled by the flood water
  • Thoroughly clean and disinfect all items soiled by flood water
  • Assume flood water contains sewage

Cumbria Flood and Sandbag Information

Eden District Council Policy

Allerdale Borough Council

Copeland Borough Council

South Lakeland District Council

Barrow Borough Council - Do not issue Sandbags

Carlisle District Council - Do not issue Sandbags

For further details can be found in the Cumbria Sandbag Policy Document