Frequently Asked Questions
1. How do I contact Cumbria Constabulary about my application?
All the answers that you need to know about your stage of the recruitment process are contained within the recruitment page of the website. If you still have questions then you can email us at firstname.lastname@example.org and we will try and respond to you within 48 hours.
2. If I am successful in my application to become a PCSO, can I transfer to become a Police Officer?
You would need to go through the official recruitment process like all other applicants in order to qualify as a Police Officer.
3. I have been travelling / living abroad for more than six months. Will this affect my application?
Applicants must have resided in the UK for a minimum of three years prior to applying. However, British citizens who have been out of the country for more than six months must obtain a letter of good conduct from the country or countries they have resided in.
4. I am not a British Citizen. Can I still apply to join Cumbria Constabulary as a PCSO?
You can still apply to become a PCSO as long as you are a citizen of a country that is a member of the European Economic Area, or Switzerland. Commonwealth citizens or foreign nationals who are resident in the UK and free from restrictions are also eligible to apply.
5. I have tattoos. Will this stop me becoming a PCSO?
Not necessarily. You should not have tattoos which could cause offence. Tattoos are not acceptable if they are particularly prominent, garish, offensive or undermine the dignity and authority of the role of a PCSO.
If you have tattoos that are visible on your arms, neck, face and hands you will need to make a declaration that you have a tattoo within the eligibility section of the application form. We will ask you to send in two photographs of each tattoo (one distance photograph clearly showing where on the above body area the tattoo is located and a second close up photograph that we can use to assess this against our standards).
6. Can I apply if I have financial issues or previous cautions or convictions?
Any financial issues / problems must be declared and will be judged on an individual basis. All previous cautions, convictions or any involvement with the police must be declared and the circumstances of the offence will be carefully considered.
7. Do I have to notify changes to my personal circumstances?
Any significant changes in personal circumstances during your application, such as permanent partner, new residents at your home, change of address, arrests, cautions or convictions or association with criminals should be notified to Employee Services, Central Services Department.
8. If vetting clearance is refused can I appeal?
If vetting clearance is refused you will be advised, although specific reasons will not normally be given to protect the confidentiality of others and the security of Cumbria Constabulary. However, you can request a review, which is carried out by a person independent of the vetting decision marker.
9. I have a medical condition but does that prevent me from joining Cumbria Constabulary?
It will depend upon the nature of the medical condition. We require that all our new officers undergo a medical assessment with our Occupational Health Unit. You will need to pass the medical assessment to be eligible to join Cumbria Constabulary.
10. Can I become a PCSO if I wear glasses or contact lenses?
Click here to view our vision standards
11. Can you become a PCSO if you are colour blind?
Those with colour blindness are eligible to become PCSO, but would be restricted from fulfilling certain posts, such as traffic officer or firearms officer. If your colour blindness is monochrome, you would be unable to apply.
12. If I have a disability can I apply to become a PCSO?
Cumbria Constabulary welcomes applications from people with disabilities as defined by the Equality Act 2010.
If you consider yourself to have a disability, please inform us of the type of reasonable adjustments you might need to assist you in participating in the recruitment and selection process. Cumbria Constabulary will try to make the reasonable adjustments required where practicable.
13. I have epilepsy. Can I still apply?
You can still apply to become a PCSO. We will look at each case on its merits and take guidance from our Occupational Health Unit.
14. I have diabetes. Can I still apply?
You can still apply as long as your diabetes is under control. Your doctor will need to supply a medical report for clarification.
15. I suffer from dyslexia, can I still apply?
Yes, you can apply.
16. Is there a height restriction for PCSOs?
No. There is no minimum or maximum height restrictions.
17. Where will I be posted?
The Chief Constable reserves the right to post you anywhere within the Cumbria Constabulary area. On appointment you will be assigned to one of the three geographical areas: North, South or West. Your posting will be decided according to the operational need for PCSOs in each area at the time of your appointment.
18. What hours will I work?
PCSOs work a 37 hour week. Depending on where you are posted, the shift pattern may vary. You will work shifts between the hours of 8am and 10pm, this will include bank holidays and weekend working. Operational demands may require your rostered shift / rest day to be cancelled and re-scheduled at short notice.
19. How much annual leave will I get?
The annual leave entitlement is 23 days for less than five years’ service, rising to a maximum of 30 days dependent on years’ service.