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Report online For non emergencies
Call 999 For emergency calls only
Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies
£17,799 to £18,531 Per year pay on appointment will normally be based on the bottom point of the salary scale for the post.
13 January 2020 14:09:00
Closing Date:
27 January 2020 17:00:00

Applications are invited for the post of Front Counter Assistant – V88

Based within Front Counter South TP at Barrow Station

 Shift Pattern V88



To provide an interface between the Police, public and other service users: answering routine enquiries;

providing information and/or re-direction to appropriate service providers; recording information;

checking documentation and undertaking a broad range of administrative duties associated with the

efficient operation of the police station.




•         Previous experience in working in a front line, public enquiry environment, or similar.

•        Educated to GCSE standard or equivalent, or have equivalent relevant experience

•        Evidenced IT skills, preferably MS Office or similar

•        Well-developed planning, organising and team working skills

•        Ability to travel between police premises in the Territorial Policing Area.


Please refer to the attached Job Profile and Person Specification for further details of the role and the essential criteria.


Please note this process will use the Competency and Values Framework for policing (CVF) Personal Qualities.  Please refer to the attached Framework for further details.



Cumbria Constabulary continues to keep Cumbria safe by our staff and officers providing excellent services in partnership with other agencies. Staff jobs are evaluated through the HAY scheme and whilst pay is a strong factor in any recruitment; we can offer the total package, which includes the strong reputational and cultural image of the Constabulary, career progression opportunities including training and development and a wide range of benefits, for further details please click on the following link:


We are already a high performing force, with our staff delivering excellent service on a daily basis. We have outstanding people who work tirelessly to serve our communities. The Code of Ethics sets out the principles and standards of behaviour we expect to see and applies to every individual who works in policing, whether a warranted officer, member of police staff, volunteer or someone contracted to work in a police force, for further details please click on the following link:


We are committed to the development and promotion of equal opportunities for all.  Due to their under representation, applications are particularly welcomed from eligible minority group candidates.




The closing date for this post is 5pm Monday 27th January 2020.




* Appointment to all posts is subject to vetting checks some of which may be enhanced


Application forms can be completed online and emailed to  or alternatively returned by post to the following address: Employee Services Department, Cumbria Constabulary Police Headquarters, Carleton Hall, Penrith, Cumbria, CA10 2AU.


To apply for this vacancy please refer to the attached application form and application form guidance


Please note:- If we have not responded to your application form within 3 weeks of the closing date, please assume that, on this occasion, your application was not successful at the short listing stage.




Appointments will normally be based at the bottom point of the salary scale.

Job Reference

How to apply

You can apply for this job online, just fill out the online form.