We are now called Kendal Urgent Treatment Centre (previously PCAS). We are a GP led minor injuries and illnesses unit. We see walk in patients and those brought in by ambulance from anything from a stroke to a wound.
The service offers patient assessment and treatment for a wide range of non-life threatening conditions from strains and sprains to broken bones and minor illnesses. Various assessments such as x-rays are available between the hours of 9am-8pm (with on call cover overnight). Appointments can be pre-booked via NHS 111.
Patients who visit the UTC will be seen as quickly as possible, in order of their clinical need. Between 11pm and 8am GP cover is provided by CHoC, and may be limited due to on call duties. Out of hours it is recommended that patients contact NHS 111.
GPs can refer patients to the UTC for assessment and diagnosis to decide the best place for them to receive their treatment. This assessment process avoids unnecessary admissions and ambulance journeys to the acute hospitals.
Patients who present in the UTC with serious or life threatening conditions may be transferred to A&E at the RLI, FGH or Royal Preston Hospital (RPH).
The UTC is not able to treat emergencies such as, central chest pain, severe breathing difficulties, mental health issues or suspected strokes etc. Patients who experience these conditions need to be treated urgently so should either dial 999 or attend the Emergency Departments at either the Royal Lancaster Infirmary or Furness General Hospital in Barrow.
Through assessment we identify if patients have been a victim of domestic violence and complete the MARAC referral and RIC checklist. If we identify these patients, we then refer to MARAC and will attend to discuss the case and highlight to other agencies.