Emergency call 999
Non-emergency call 101

 Security Systems 850x400

Monitored - Policy Compliant Security Systems

When the alarm is activated it sends a signal to the Alarm Receiving Centre who contact the Police for attendance. These systems can be installed in both commercial and domestic properties by NSI (National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board) Approved security companies.

Audible Only Alarms
Do not receive automatic police response and require additional information from a person at the scene that a criminal offence is in progress.

Police Advice on Purchasing a Security System
To obtain a list of Inspectorate Approved security companies within your locality please contact the NSI and SSAIB directly. Contact details can be found within Appendix H “Police Advice to Members of the Public Seeking Information on Security Companies” and Alarms Advice leaflets linked below.


Policy / Appendices / Alarms Advice Leaflets for Downloading
Please select on the relevant document links below. 

National PoliceChiefs' Council (NPCC) Security Systems Policy 2015

Appendix A - Variations permitted under the terms of the policy

Appendix B - Application to be accepted on police list of compliant companies / Policy Agreement Form

Appendix C - Disclosure of Convictions

Appendix F - NPCC Policy on Police Response to Security Systems

Appendix F - Annexe A - Application for Restoration of Police Response to an Intruder Alarm

Appendix F -Annexe B - Application for Restoration of Police Response to a Hold-Up Alarm

Appendix F - Annexe C - Standards Matrix

Appendix G - Hazards and Site Risk Statement (Health & Safety)

Appendix H - Police advice to members of the public seeking information on security companies 

Alarms Advice Leaflet – Commercial Premises

Alarms Advice Leaflet – Domestic Premises


Security companies wishing to become Listed with Cumbria Constabulary
Security companies who wish to become Listed as policy compliant with Cumbria Constabulary, should in the first instance apply in writing on their company’s letterhead to the Alarms Manager at Cumbria Constabulary Police HQ:

Alarms Unit
Cumbria Constabulary HQ
Carleton Hall
Penrith
Cumbria
CA10 2AU