Our Pledge



Cumbria Constabulary is committed to creating safer and stronger communities across the county and is committed in delivering our Policing Pledge.

Our pledge sets out a series of commitments that aim to improve the policing service offered to neighbourhoods across Cumbria.



Policing Pledge 

We will:

1. Treat you fairly and with respect.

2. Provide you with information about Neighbourhood Policing.

3. Be visible on your street.

4. Respond to messages you leave with us within 24 hours.

5. Get to you in an emergency within 20 minutes (15 in an urban area).

6. Get to less urgent calls as soon as possible, less than 60 minutes if it’s a priority, or for upset and vulnerable people.

7. Let you know about meetings with us in your area.

8. Let you have information about crime and conviction.

9. Keep you updated if you become a victim.

10. Put things right if you are dissatisfied.

If we don’t meet our promises, we’ll explain why. Click here to provide us with your feedback


Related Documents 

 Click here to download our Policing Pledge

 

 Click here to download our Policing Pledge in your language

 

 

 

 

 

Related Websites 

As part of their pledge, the Constabulary has developed an online Crime Mapping system that will enable communities to find out about crime and policing activity in their neighbourhoods. To access the Crime Mapping system, click on the following link: Crime Mapper

Your Neighbourhood

Local station

Contact Us

Get in touch
(non emergency)
0845 33 00 247
Email us here
Other ways to get in touch